GuestTrack
Simplify your day-to-day operations with GuestTrack: the platform trusted by innovative hoteliers to streamline operations, unlock revenue and enable staff to deliver remarkable guest experiences
What does hotel management software do?
Hotel management software enables hoteliers to automate and simplify many daily tasks, such as:
Reservation management: GuestTrack allows you to accept, track, and manage bookings from various channels, such as online in one centralized system.
Front desk operations: The software simplifies tasks like guest check-ins and check-outs, room allocation, and guest request management.
Guest communication: GuestTrack can facilitate pre-arrival, in-house, and post-departure communications with guests via email, SMS, or other messaging platforms.
Reporting and analytics: GuestTrack provides hoteliers with valuable insights into your business performance through data-driven reports and analytics.
Online presence: GuestTrack includes a packaged website builder, enabling you to quickly set up an attractive, customized, conversion-focused website in as little as an hour.
Seamless guest and property management
- Manage every reservation in a single calendar.
- Automate your guest communications.
- Compare competitor and OTA rates quickly and easily.
- Adjust pricing and distribution with confidence.
Save 35 mins per booking
Key Features of This Software
Packed with everything your front desk needs — from check-ins to reporting — this layout highlights the core tools that make managing bookings, guests, and payments effortless
Quick Check-In with Ease
•Instant visitor registration from your front desk
•Auto-capture guest details (name, ID, purpose, time in/out)
•Photo and document attachment for verification
Offline Functionality
•Works without internet – all data stored securely on your local servers
•Instant access to visitor logs anytime
•Perfect for corporate offices, schools, or hospitals
Billing & Payment Tracking
• Auto-calculates stay charges, add-ons, and taxes
• Print and reprint receipts and invoices
• Tracks cash, POS, and mobile money payments
Reports & Analytics
• Daily summary reports: arrivals, checkouts, income, etc..
• Monthly/yearly revenue and guest trends
• Export reports in Excel or PDF
Multi-User Access with Role Management
• Admin, Manager, and Staff access levels
• Password-protected logins
• Tracks user actions and edits
Housekeeping & Room Status
• Automatically update room status to “clean,” “dirty,” or “occupied” after guest checkout.
• Assign cleaning tasks to staff
• Track room readiness status for front desk use
Why Choose GuestTrack for Your Hotel Management?
1. All-in-One Solution
GuestTrack provides a complete hotel management system that combines reservations, front desk tasks, dining, and inventory management. It connects easily with other tools, improving operations and cutting down on mistakes. This integrated approach makes management easier and increases efficiency.
2. Increased Efficiency & Productivity
GuestTrack automates everyday tasks like bookings and check-ins, lessening staff workload. Real-time data helps in making better choices and optimizing revenue, boosting productivity and guest service.
3. Better Guest Experience
GuestTrack customizes communication with guests and simplifies room assignments and requests. By quickly responding to guest needs, it raises satisfaction and loyalty, ensuring a great stay.
Complete, Integrated, and Flexible Platform for Modern Hotels
GuestTrack is a cloud-based platform that integrates all hotel operations—from reservations to inventory management—into one system. Built for reliability and scalability, it works seamlessly for hotels of any size.
1) Optimize operations, reduce costs, and enhance guest experiences.
2) Instant payment processing to your management system, eliminating paperwork.
3) Integrated payment gateway ensures complete system integration.
4) Customizable dashboards provide essential data.
5) Intuitive booking engine increases direct bookings.
6) Monitor occupancy rates and revenue trends with easy dashboards.
7) Manage seasonal demand or expand across multiple properties.
Front Desk & Reservation System 🛎️
Streamline guest journeys from booking to checkout with precision.
1) Easy tools to prevent overbooking, support for multiple languages, and integration with global booking systems (GDS).
2) Mobile key card access, automatic bill updates, and quick payment processing.
3) Group room blocks, shared billing for events, and real-time tracking of group activities.
4) Automated pre-arrival emails, SMS notifications when rooms are ready, and post-stay surveys.
5) Predictions for no-shows, revenue per available room (RevPAR), and staff performance tracking.
6) Records for billing changes and secure storage of guest data in compliance with GDPR.
Bar, Restaurant & Inventory Management🍴📦
Optimize F&B operations and inventory control with seamless integration.
1) Menu & Inventory Management:
• Update digital menus in real time
• Track stock levels across bars, restaurants, and central warehouses.
2) Integrated Billing:
• Post charges directly to guest rooms, conference accounts, or split bills across multiple parties.
3) Sales Trends:
• Identify top-selling items, peak hours, and staff upsell performance.
4) Cost Control:
• Monthly ingredient cost reports, vendor price comparisons.
5) Stock Valuation:
• Real-time stock balances, goods received logs, and purchase order tracking.
Bar, Restaurant & Inventory Management🍴📦
Optimize F&B operations and inventory control with seamless integration.
1) Menu & Inventory Management:
• Update digital menus in real time
• Track stock levels across bars, restaurants, and central warehouses.
2) Integrated Billing:
• Post charges directly to guest rooms, conference accounts, or split bills across multiple parties.
3) Sales Trends:
• Identify top-selling items, peak hours, and staff upsell performance.
4) Cost Control:
• Monthly ingredient cost reports, vendor price comparisons.
5) Stock Valuation:
• Real-time stock balances, goods received logs, and purchase order tracking.
Transform Your Hotel Operations with GuestTrack
Streamline bookings, enhance guest experiences, and boost revenue with an intuitive PMS. Go live in weeks and manage your property from anywhere—securely and effortlessly
Training & Support
24/7 Support: Access live chat, video tutorials, and a dedicated account manager for seamless setup and ongoing assistance.
Note: System access is restricted to certified personnel for compliance and security.
Streamlined Reservation Management
GuestTrack's flexible PMS allows hotels to import data from legacy systems, integrate with online booking engines (commission-free), and manage inventory in days—not months. This cuts down on manual errors, speeds up check-ins/check-outs, and boosts revenue through real-time availability updates.
Integrated Booking and Reporting Tools
GuestTrack's adaptable PMS enables hotels to seamlessly migrate data from legacy systems, connect with commission-free online booking engines, and oversee inventory within days rather than months. This reduces manual errors, accelerates check-in and check-out processes, and increases revenue with real-time availability updates.
FAQs
What is GuestTrack?
GuestTrack is a hotel management system designed to streamline bookings, guest check-ins, billing, and overall hotel operations.
Who can use GuestTrack?
It’s built for hotels, guest houses, resorts, lodges, and short-stay apartments.
Can GuestTrack handle multiple hotel branches?
Yes, you can manage multiple branches or properties from one dashboard.
Does GuestTrack help with financial reports?
Yes, it generates real-time reports on revenue, occupancy, and expenses.
Is the system secure?
Yes, GuestTrack uses encrypted storage and secure logins to protect all hotel and guest data.
Can staff track housekeeping tasks?
Yes, GuestTrack includes housekeeping and room status tracking to keep operations smooth.
Does it support staff role management?
Yes, you can assign roles and permissions for managers, receptionists, and cleaners separately.
Can GuestTrack work without internet?
Yes, some features can work offline, and all data will sync once the internet is restored.
Does GuestTrack support digital payments?
Yes, it can be integrated with multiple payment gateways for secure online and on-site payments.
Do you provide training and support?
Yes, our team offers onboarding, training, and 24/7 customer support.